Today was the day we were going to be fixed and back on the Road. I called Marty who told me the part he ordered on Thurs. got mixed up by the shipper but came in Today Monday at 10:30AM and he would be up here just after lunch to put the turbo back on. Great! now I need to call Uhaul and set everything up to pick up the trailer again.
I called Uhaul and found out that I was charged for the one day we had the trailer and a refund was issued which would take between 3-5 business days to get back to my card. The problem was that If we were ready to roll out today, we'd be waiting for the refund before we could get the trailer so I called Uhaul corporate to see if they could put a stop to the refund an just keep the money. No Dice. They couldn't stop the refund since it already went through on their end, but what they could do was 10x better. They issued me $300 dollars worth of corporate coupons that I could use to pay for the trailer just because we were in a pickle. Wow, I've never had any company do anything like that for me. I'm beside myself. In essence Uhaul just gave us a free one way trailer for the car from Cheyenne to Seattle.
So 2PM.... No Marty.........3PM... No Marty.......4PM.....No Marty......... I figure he decided to just come up after work so I call him. He says he's running behind, I ask if he's still coming today and he says the truck isn't packed yet. I tell him that we can't stay in this Parking lot much longer without water or a toilet and he agrees with me and understands, but sounds preoccupied so I ask him to call me after work to let me know either way if he's coming to put the turbo back on and he agrees.
Well here it is almost 2AM and no Marty, no call, no show. Now this is getting old to be honest. I guess we're not a priority and I'm going to have to push a little bit to get things done.
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